There are a few customers that we simply cannot afford to deal with any longer… As soon as a bad customer becomes evident, take steps to end the relationship.
Category: Customer Service
Small business customer service reveals insight and tools to help manage the customer service process and customer relationship. Learn how to turn prospects into raving fans – your customers will love you for it.
Not every E-commerce website offers this service. However, it’s a good thing because that leaves an open opportunity for you to serve customers proactively.
You work hard to acquire customers, so of course you want to build lasting relationships and keep them coming back.
As I sit in the front waiting area of a client’s business watching the walk-in traffic, one observation is constant – the excited looks on most of their customers faces!
The movie ‘Fifty Shades of Grey’ has become “Universal Pictures’…
Trust is an important part of doing business. What customer is going to do business with a company they don’t even trust?
It is easy to dismiss the complaint as wrong or irrelevant, but instead ask yourself how you can use it to improve your business.
There’s no shame in contacting your ex-customers; it’s not like calling an ex-lover and begging them to take you back. It’s more like this …
If you feel your customer service is lacking, or could use some improvement, look no further. Here are three smart tips for developing superior customer service.
Every customer counts. Follow these 6 steps to keep customers coming back time and time again.