With customers flocking to the web to do business and start conversations, live chat may very well be the future of customer service, if done right.
Category: Customer Service
Small business customer service reveals insight and tools to help manage the customer service process and customer relationship. Learn how to turn prospects into raving fans – your customers will love you for it.
If starting a forex brokerage business is truly a passion, then here are three absolute ‘musts’ that should to be adopted into your business plan to become, and remain, competitive.
Customer testimonials can go a long way in helping others feel comfortable doing business with you the first time.
Three ways companies can take a proactive stance to eliminate unhappy customers.
Here are four quick steps to help your successfully tackle customer complaints.
In today’s highly competitive business environment, it’s critical that small businesses set the proper customer expectation.
Here are five useful tips to keep in mind when giving custom executive gifts to clients.
How employees interact with customers is directly linked to profitability. So we asked entrepreneurs to reveal their best tips on how to improve employee and customer communication.
Here are six characteristics that are key ingredients in establishing excellent customer service for your small business.
They say your most unhappy customers are your greatest source of learning. But how do you turn disgruntled buyers into raving fans?