These five steps led to higher caliber clients, less frustration, more satisfaction and higher profits. Now I say “No” a lot more to projects that just aren’t a good fit.
Tagged: customer satisfaction
As I sit in the front waiting area of a client’s business watching the walk-in traffic, one observation is constant – the excited looks on most of their customers faces!
The movie ‘Fifty Shades of Grey’ has become “Universal Pictures’…
It is easy to dismiss the complaint as wrong or irrelevant, but instead ask yourself how you can use it to improve your business.
When it comes to your business, do you know if your customers actually trust you?
5 ways to acquire the customers you want and keep them.
If you’ve been dealing with more “bad” than “good” customers lately it’s time to ramp up customer satisfaction and your team’s sanity with four simple steps.