There are a few customers that we simply cannot afford to deal with any longer… As soon as a bad customer becomes evident, take steps to end the relationship.
Tagged: Customer Service
The best businesses know how to simplify the purchase process. No hassle, no fuss. They make it easy to understand, easy to follow, easy to replicate, and easy to share.
Not every E-commerce website offers this service. However, it’s a good thing because that leaves an open opportunity for you to serve customers proactively.
You work hard to acquire customers, so of course you want to build lasting relationships and keep them coming back.
Technology trend experts suggest 2015 will be a big year for beacons. But what exactly are beacons and how will they impact your company’s brand experience?
As I sit in the front waiting area of a client’s business watching the walk-in traffic, one observation is constant – the excited looks on most of their customers faces!
It’s time to factor your social media presence into the equation, and here are three reasons why.
The movie ‘Fifty Shades of Grey’ has become “Universal Pictures’…
Trust is an important part of doing business. What customer is going to do business with a company they don’t even trust?
Every interaction a client or prospect has with your company matters. What are you doing to deliver the most memorable experience possible?