While Net Promoter Score (NPS) is a business metric designed to gauge customer loyalty, using it to inform countless business decisions is kind of genius.
Tagged: customer surveys
Customer reviews play a big part in how people view your business nowadays. So, you should do anything you can to harness the feedback.
Here are some actionable strategies to help you gather feedback that’s meaningful to your business.
When you start a business, there is nothing more fulfilling than your first sale. You’ve successfully convinced someone, somewhere, that they need what you offer (and at your price). But do you know why?
Customers are already talking about your business, here’s how to use their feedback to your company’s advantage.