Using what you’ve learned from these simple strategies, you can both attract the attention of your customers and keep it!
Tagged: brand loyalty
You have an opportunity to get them in your club; the question is, will you stop looking at logos long enough to capitalize on this?
It’s not enough to just have a social media account these days. You have to learn to leverage the platform and connect with your fans so that they become loyal customers.
Your customers are worth a lot more than their first purchase. You can increase your customer retention and customer value by making time to turn your loyal customers into brand advocates.
Identifying your ideal customers lets you understand how to accelerate loyalty and engagement — and where you can find more customers like them.
The benefit of cultivating brand advocates is that they like the way you do things, not just what you do.
Ideally, most small businesses would love for every client to make repeated purchases, but you can only do this if you’re able to turn them into loyal customers first.