MYGENIE is a location-based, two-way communication platform that provides consumers a fun and direct way to connect with any business they frequent.
Founder: Michelle Alaghband
Location: New York, New York
1. I came up with the concept of MYGENIE:
When my business partner Danny and I were looking at a different idea that fell through. We actually stumbled upon the idea of making customer service fun and fit for the 21st century. Like in any startup, our idea changed every day, so we took every idea we had created and developed what MyGenie™ currently is today.
The MyGenie™ intelligent geo-locator lets customers, physically in your place of business, send real-time messages to your business. The platform gives customers a voice, provides honest and helpful feedback, helps companies gain insight into employee-customer relations, and can aid in curbing negative reviews.
This is only the beginning!
I hope to change the way consumers and businesses interact with one another one city at a time. Like several other shoppers, I am constantly looking for someone to complain to, someone to ask a question to, and give feedback.
Like many customers, I am too shy or in many cases, I just don’t have the time to track someone down. I’d love for MyGenie to be second nature for consumers; walk into a business, speak to them hassle free, get a response … quick, painless, my terms, easy.
3. One day I hope to:
First and foremost, be a wife and mother. Second, I one day hope to open a summer camp for child with disabilities and/or life-threatening diseases.
When times get hard in the office, I remind myself that the more successful I am with MyGenie™, the quicker I can pursue my lifelong goal. I’m a big believer in gratitude from giving.
4. Current obsession:
Chop’t's Kebab Cobb salad; it’s the perfect salad for a Persian girl. It’s got the pita chips, the feta … so delicious! Oh and I absolutely adore my Porsche sunglasses that I borrowed (for an indefinite period of time) from my uncle. I’m going to the grave wearing them (while of course, eating my salad).