There’s no shame in contacting your ex-customers; it’s not like calling an ex-lover and begging them to take you back. It’s more like this …
Tagged: customer retention
If you feel your customer service is lacking, or could use some improvement, look no further. Here are three smart tips for developing superior customer service.
Every customer counts. Follow these 6 steps to keep customers coming back time and time again.
As entrepreneurs we often spend our energy making a good first impression, while we pay very little attention to the end of a buying experience.
One of the biggest challenges for most online software businesses is churn rates — here’s how to improve it.
Four ways to ensure your customers are a primary focus.
When it comes to your business, do you know if your customers actually trust you?
Building trust takes time and a lot of hard work. But it is entirely achievable if you and your team work on three of your most important core competencies.
Instead of sitting at your desk waiting for the phone to ring, in today’s competitive business environment, you must think differently.
Ideally, most small businesses would love for every client to make repeated purchases, but you can only do this if you’re able to turn them into loyal customers first.