Your reputation in business is everything, and here’s a look at how we empowered our customers and clients to build ours for us.
Tagged: customer retention
It’s key to remember that not every client is valuable. There are some that you can not only live without, but would be better off doing so.
Here’s a look at four proven ways you can help transform customers into walking advertisements for your brand.
While growing your customer base is most certainly important, so too is retaining the customers you already have.
When things stay the same over time, as business owners we have a tendency to take our positive circumstances for granted. Sometimes, these circumstances include serving major clients that keep us cash flow positive and afloat.
Most marketers know, it is a tough task to boost conversations rates. And even if you’re converting folks into paying customers, we also know there is always potential to improve
Here’s an inside look at sound strategies every small business can use to retain more customers.
Service reps need to have a wide variety of skills to be able to satisfy today’s customer. Training should go beyond product knowledge and old school canned responses.
Building a sustainable business is about having these elements in place and meeting the changing expectations and buying behaviors of today’s customers.
Here are some actionable strategies to help you gather feedback that’s meaningful to your business.